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Management & leadership

Management & leadership

In a sector where staff turnover weighs heavily, the quality of management makes the difference in attracting, motivating and retaining talent. For new and experienced managers alike, this collection provides the keys to building an engaged team, developing skills and growing talent.

52 min
of viewing
2
modules
11
tutorials
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Management & leadership
Patrick Collignon
The expert

Patrick Collignon · Human resources expert

Growing talent and teams

With 21 years of HR experience, Patrick supports small organisations and international groups alike in developing their talent. Management, motivation, cohesion and engagement: he helps teams acquire the skills and collective dynamics that make projects succeed.

The modules in this collection

5 tutorials · 23 min

Management fundamentals

Moving from colleague to manager changes everything. Setting a clear framework, recognising people, delegating without demotivating: the fundamentals for finding your management posture and growing your team.

Toolbox: The 4 leadership styles to become a manager-coach · Eisenhower matrix - task prioritisation · Delegating while motivating

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  • A defined work framework for an efficient atmosphere
    4 min 14
  • Building a culture of recognition
    4 min 00
  • Becoming a manager-coach
    5 min 09
  • Delegating while motivating
    4 min 37
  • Motivation factors
    4 min 28
  • Quiz
6 tutorials · 29 min

Developing and retaining your teams

Recruiting the right profiles, growing and retaining them: that is every hospitality manager's challenge. Performance reviews, the STAR method, conflict management and team cohesion: the keys to supporting every team member in their progression.

Toolbox: The performance review calendar · The S.T.A.R. method for interviews

See the tutorials
  • Performance reviews
    5 min 30
  • The stakes of "talent management"
    3 min 05
  • Developing an inspiring training programme
    5 min 33
  • The STAR method for conducting your recruitment interviews
    5 min 13
  • Defusing conflicts
    4 min 09
  • Tips for improving team cohesion
    4 min 44
  • Quiz

Train your teams with this collection

30 minutes to discover Tutoreca Academy and discuss your needs.

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