Tutoreca attaches great importance to the protection of personal data. This policy explains what data is collected, why, how long it is kept and how to exercise your rights, in accordance with Regulation (EU) 2016/679 (GDPR) and the amended French Data Protection Act.
1. Data controller
TUTORECA, a French simplified joint-stock company (SAS) with share capital of €16,670, 2564 allée d'Ardy, 40990 Saint-Paul-lès-Dax, RCS Dax 837 933 993. Contact: info@tutoreca.fr.
Tutoreca is not required to appoint a data protection officer. Any questions may be sent to the address above.
2. Tutoreca Academy user data
When you use Tutoreca Academy as part of your work, it is your employer, a Tutoreca customer, who decides how your data is used: they are the data controller. Tutoreca then acts on their behalf, as a processor, under their contract. The same applies to people filmed as part of Tutoreca Studio, whose images and voices are processed on behalf of the establishment that commissioned the videos. To exercise your rights over this data, contact your employer first; Tutoreca will forward any request received directly.
3. Data processed by Tutoreca
Tutoreca processes the following data as data controller:
| Purpose | Data | Legal basis | Retention period |
|---|---|---|---|
| Responding to contact, demonstration and quote requests | Name, first name, professional e-mail, phone, position, establishment, message | Pre-contractual measures and legitimate interest | 3 years from last contact |
| Sending requested documents (presentation, catalogue, templates) | Name, professional e-mail, establishment | Legitimate interest | 3 years from last contact |
| Commercial prospecting by e-mail to professionals | Name, professional e-mail, position, establishment | Legitimate interest, in connection with your professional activity | 3 years from last contact |
| Customer management: contracts, billing, follow-up | Contact details of contacts, billing data | Contract performance and legal obligations | Duration of the contract, then 10 years for accounting records |
| Proof of acceptance of the Academy Terms of Use and information about their amendments | Username, e-mail, date and time of acceptance, version of the Terms, language | Legitimate interest | Duration of Academy use, then 5 years |
| Audience measurement and Site improvement | Browsing data, truncated IP address | Consent | 13 months maximum |
You can object to commercial prospecting at any time, by clicking the unsubscribe link in each e-mail or by writing to info@tutoreca.fr.
4. Data recipients
The data is intended for Tutoreca's teams. It may be passed on to its technical service providers, within the limits necessary for their mission:
- Site hosting: Webflow (United States);
- platform hosting: Microsoft Azure, data stored in France;
- appointment scheduling: Calendly;
- customer relationship management and e-mail sending: Mailchimp (Intuit) and SendGrid (Twilio);
- audience measurement: Google Analytics (Google);
- embedded videos: YouTube (Google).
Tutoreca neither sells nor rents your data. It only discloses it to third parties where required by law.
5. Transfers outside the European Union
Some service providers may process data outside the European Union, in particular in the United States. These transfers are governed by a European Commission adequacy decision (Data Privacy Framework) or by the European Commission's standard contractual clauses.
6. Security
Tutoreca implements appropriate technical and organizational measures to protect data: restricted and secure access, encrypted connections, backups and the choice of providers offering sufficient guarantees.
7. Your rights
You have the right to access, rectify, erase, restrict and port your data, as well as the right to object, in particular to prospecting. Where processing is based on your consent, you may withdraw it at any time.
To exercise your rights, write to info@tutoreca.fr. Tutoreca will reply within one month. ID may only be requested if there is reasonable doubt about your identity.
If you believe your rights are not being respected, you can lodge a complaint with the CNIL (www.cnil.fr).
8. Cookies
What is a cookie?
A cookie is a small file placed on your device when you visit a website. It is used, in particular, to make the site work, to remember your choices or to measure its audience.
Cookies used on the Site
| Category | Purpose | Consent | Duration |
|---|---|---|---|
| Necessary cookies | Site operation, security, remembering your cookie choices | Not required | 13 months maximum |
| Audience measurement | Visitor statistics (Google Analytics) | Required | 13 months maximum |
| Third-party content | Playing YouTube videos and appointment booking embedded in the Site | Required | Depending on the third-party service |
The Site does not use advertising cookies.
Manage your choices
On your first visit, a banner lets you accept, refuse or configure cookies subject to consent. Refusing is as easy as accepting. Your choice is kept for six (6) months, after which you will be asked again. You can change it at any time using the “Cookie settings” link at the bottom of each page.
You can also configure your browser to block cookies; some Site features may then stop working.
9. Changes to this policy
Tutoreca may modify this policy, in particular to reflect legal changes or changes to its services. The version in force is the one published on the Site.