Help Center
Every answer in a few illustrated steps, for learners and managers alike.
Learners
Log in, follow your training, get your e-certificates.
Log in
Your training space is available from tutoreca.fr, on your phone, tablet or computer.
02Add Tutoreca to your phone
Add Tutoreca to your phone's home screen, just like an app: you stay logged in and find your training in one tap.
03Discover your dashboard
In "My Dashboard", see your training, your progress and your e-certificates at a glance.
04Follow a training
Each collection is organised in modules, and each module in short videos, followed by a quiz. Move forward step by step, in order.
05Take the quiz and get your e-certificate
Each module ends with a quiz that validates your knowledge and unlocks the next module.
06Read the news
Follow life at your property: announcements, events, new training.
07Reset your password
Forgot your password? Choose a new one in a few moments.
Managers and administrators
Set up the platform, manage users, assign training.
User roles
Your property's settings, the three roles and the full access option: everything you need to know before creating your users.
02Create and edit divisions, departments and positions
Setting up divisions, departments and positions properly means the right training is assigned automatically and each learner can be tracked precisely. Creating and deleting is reserved for full access.
03Bulk import your structure
Create all your divisions, departments and positions in one go, from an Excel file. Reserved for full access.
04Create and edit a user
You can add your users one by one, as explained here, or all at once with an Excel import (see the next guide). Creating and deleting is reserved for full access.
05Bulk import users
To add a whole team in one go, import an Excel file. Reserved for full access.
06Send a password reset link
Has a team member forgotten their password or lost their activation e-mail? Send them a new link in a few clicks.
07Set training deadlines
Set the number of days allowed to complete each collection. This gives your teams a clear learning pace. Reserved for full access.
08Create learning paths
Assign a default path to each division, department or position. Every new starter then follows the training suited to their role from day one.
09Set up a manager's access
You choose each manager's level of access: the whole property, or only their division and department.
10Set up a trainer's access
The trainer supports teams in their learning, without administrator rights. Once assigned to a division and/or department, they can:
11Publish a news post
Share life at your property with your teams: internal announcements, events, new training. Your news posts appear in the "News Feed" menu, which can be renamed after your internal newsletter. Reserved for full access.
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Can't find your answer?
Contact your manager or training manager: they are there to help you at every step.
Managers and administrators: your Tutoreca contact is always here to help.