Article 1. Purpose
These terms of use (the “Terms”) define the rules for accessing and using the tutoreca.fr website (the “Site”) and the Tutoreca Academy training platform (the “Academy”), published by TUTORECA (“Tutoreca”).
The Terms include provisions specific to the Site (Part I), provisions specific to the Academy (Part II) and common provisions (Part III).
The business relationship between Tutoreca and its customers is governed by the contract signed with each customer. The Terms do not modify it.
Article 2. Definitions
“Customer” : the company or establishment that has subscribed to an Academy subscription.
“User” : any person authorized by a Customer to access the Academy, including its staff, trainers, managers and administrators.
“Visitor” : any person who browses the Site.
“Content” : video tutorials, quizzes, e-certificates, books and other items accessible from the Academy.
Article 3. Acceptance
Browsing the Site constitutes acceptance of the Terms by the Visitor.
The User accepts the Terms by ticking the box provided, once only, when creating their password or on their first login. Without acceptance, access to the Academy is not possible. New versions of the Terms apply under the conditions set out in Article 18.
PART I. USE OF THE SITE
Article 4. Access to the Site
The Site is freely accessible to anyone with an internet connection. Connection and equipment costs remain the responsibility of the Visitor.
Tutoreca endeavors to keep the Site accessible at all times, without being obliged to do so. It may suspend access, in particular for maintenance or updates, without notice or compensation.
Article 5. Site content
The Site presents Tutoreca, its services, its experts, its partners and its resources. Published information, including articles and advice in the Resources section, is provided for information purposes only. It constitutes neither a contractual offer nor personalized advice. Only the signed contract binds Tutoreca.
Tutoreca takes care to ensure the accuracy of published information, without being able to guarantee that it is complete or up to date at all times.
Article 6. Forms and downloadable resources
The Site offers contact, demonstration request, quote request and document download forms. Some forms are reserved for professional e-mail addresses. The Visitor undertakes to provide accurate information.
Downloadable documents (presentation, catalogue, templates) are made available for internal professional use. They may not be modified, resold or publicly distributed without Tutoreca's written consent.
Article 7. Prohibited behavior on the Site
The Visitor undertakes not to disrupt the operation of the Site, attempt to access non-public areas, extract data by automated means, or use the forms to send unsolicited messages or illicit content.
Article 8. Links
The Site may contain links to third-party sites, including YouTube and the appointment scheduling tool. Tutoreca has no control over these sites and is not responsible for their content.
Linking to the Site is free, provided it does not damage Tutoreca's image or suggest a non-existent partnership. Tutoreca may request the removal of any link.
PART II. USE OF TUTORECA ACADEMY
Article 9. Access to the Academy
Access to the Academy is reserved for Users whose account has been created at a Customer's request. The User receives an e-mail from no-reply@tutoreca.fr containing a validation link to create their password, or logs in with the password set by the Customer. Login is via tutoreca.fr.
The accessible features depend on the role assigned by the Customer (learner, trainer, manager or administrator) and on the Content they have chosen.
The Academy is accessible on smartphone, tablet and computer, with an internet connection. Tutoreca makes reasonable efforts to ensure continuous access. Access may be interrupted for maintenance, updates or in the event of a technical incident.
Article 10. Credentials
Credentials are personal and confidential. The User undertakes not to share them and to choose a secure password. Any connection made with their credentials is deemed to be made by them. In the event of loss or unauthorized use, they must promptly notify their company's administrator or Tutoreca at info@tutoreca.fr.
Article 11. Authorized use
The Academy is intended for the internal professional training of Users, as part of their work for the Customer. The User undertakes not to:
- partager ses identifiants ou donner accès à l'Academy à une autre personne ;
- télécharger, enregistrer, filmer, capturer, copier ou diffuser tout ou partie des Contenus en dehors de l'Academy ;
- utiliser les Contenus pour former des personnes extérieures au Client ou à des fins commerciales ;
- utiliser les Contenus pour entraîner, alimenter ou améliorer un système d'intelligence artificielle ;
- contourner les mesures de sécurité, extraire des données de manière automatisée ou perturber le fonctionnement de la plateforme ;
- publier ou transmettre, notamment dans l'espace Actualités, tout contenu illicite, diffamatoire, discriminatoire ou portant atteinte aux droits de tiers.
Article 12. Content and intellectual property
The platform, the Content and the TUTORECA, TUTORESTO and TUTOTEL trademarks belong to Tutoreca or its partners, including Éditions BPI for their books. The User is granted a personal, non-exclusive and non-transferable right of use, limited to their training and to the duration of their access. Videos produced on a bespoke basis for a Customer are subject to the same terms of use.
The Content is provided for educational purposes. It does not replace the Customer's internal procedures or the applicable hygiene, safety or legal rules.
Article 13. Quizzes, e-certificates and tracking
E-certificates attest that a User has completed a module and passed the associated quiz. They do not constitute a diploma, a qualification or a state-recognized professional certification.
Progress, quiz results and User activity are visible to persons authorized by the Customer (trainers, managers and administrators), for training monitoring purposes.
Article 14. News area
The Customer may publish internal information in the News area. Published content is the sole responsibility of its author and the Customer. Tutoreca may remove any manifestly unlawful content brought to its attention.
Article 15. Suspension and termination of access
In the event of a breach of the Terms, Tutoreca may suspend the User's access after informing the Customer, or immediately in the event of a breach of platform security or third-party rights.
Access ends when the Customer deactivates the account, in particular when the User leaves, or at the end of the Customer's subscription.
PART III. COMMON PROVISIONS
Article 16. Liability
Tutoreca cannot be held liable for damage resulting from the use of the Site or the Academy, a service interruption, a virus or an error in published information, unless it is at fault. Each person is responsible for protecting their own equipment.
Article 17. Personal data and cookies
Visitor and User data is processed in accordance with Tutoreca's privacy and cookie policy, accessible from every page of the Site and from the Academy login page. For data processed in the Academy, the User's employer is the data controller and Tutoreca acts on its behalf.
Article 18. Amendments to the Terms
Tutoreca may modify the Terms. Academy Users are notified of any modification by e-mail at least 30 days before it takes effect. The new version is also published on the Site. Use of the Academy after the effective date constitutes acceptance of the new version. A User who does not accept it must stop using the Academy and inform their employer or Tutoreca. For browsing the Site, the applicable version is the one online at the time of browsing.
Article 19. Applicable law
The Terms are governed by French law. Any dispute falls within the jurisdiction of the competent French courts.
Contact: info@tutoreca.fr