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2 Minutes + Quiz
Presented by Gaëlle Macé
Operations Management Specialist
Personal presentation
Perfect your professional appearance to make a lasting first impression and elevate the guest experience.
55 Minutes + Quiz
Presented by Gaëlle Macé
Operations Management Specialist
Transform your front desk operations with expert-led, practical
training designed for modern hospitality professionals. Master essential techniques through focused 3-minute tutorials.
Front office operational techniques
Master essential front desk techniques and guest service skills to create memorable stays from check-in to check-out.
Front Office Management
Enhance team leadership skills through effective briefing techniques and operational excellence.
44 Minutes + Quiz
Presented by Cendrine Klein Executive HousekeeperOptimize your housekeeping operations with expert-led, practical training tailored for modern hospitality professionals. Learn essential techniques quickly with focused, 3-minute tutorials designed for efficiency and excellence.
Housekeeping operational techniques
Streamline your cleaning processes and maintain top-tier standards to boost guest satisfaction and optimize efficiency.
Housekeeping management
Enhance your leadership skills with expert training in effective communication, briefing techniques, and efficient inventory management.
56 Minutes + Quiz
Presented by Cyril Delcour
Revenue Management Expert
Optimize your revenue strategy with expert-led, practical training tailored for modern hospitality professionals. Master key techniques in just 3-minute focused tutorials.
Revenue Management fundamentals
Gain mastery of revenue management principles and strategies to drive profitability and optimize your property’s success.
Understanding KPIs and revenue management
Harness key performance indicators to optimize revenue and maximize business success.
From theory to practice
Turn revenue management theory into actionable strategies that drive immediate business impact.
65 Minutes + Quiz
Presented by Léa Burel
Sustainability Lead — Master’ s
From diagnosis to action: develop sustainable, simple, and measurable practices.
Sustainability fundamentals
Understand environmental and social issues to take sustainable action.
Sustainability applied to tourism
Learn how to balance tourist appeal, resource conservation, and positive impact.
Hospitality good practices
Take action: eco-design, energy and water management, and responsible choices.
F&B good practices
Adopt the right practices for more sustainable catering, from sourcing to waste management.