Privacy policy & legal notice

Privacy policy

1. Website presentation.

Owner: SAS Tutoreca Share capital of €16,670 Registration number with the Trade and Companies Register: 837 933 993 – Bordeaux – VAT number: FR43837933993

Publication manager: SAS Tutoreca – info@tutoreca.fr

Webmaster: Artisan-Graphique – info@artisan-graphique.com

Host: https://www.ovh.com/fr/protection-donnees-personnelles/, 2 rue Kellermann – 59100 Roubaix, France

Mailing host : https://eepurl.com/dyikn5, Ponce City Market, 675 Ponce De Leon Ave NE E178, Atlanta, GA 30308, United States

2. General terms of use of the site and services provided.

The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and the applicable International Regulations. The Client may in no way reuse, transfer, or exploit for their own account all or part of the elements or works of the Site.

Use of the site www.tutoreca.fr implies full and complete acceptance of the general terms of use described below. These terms of use may be modified or supplemented at any time; users of the site www.tutoreca.fr will be notified of such changes and are therefore invited to consult them regularly.

This website is normally accessible to users at all times. However, an interruption for technical maintenance may be decided by SAS Tutoreca, which will endeavor to inform users in advance of the dates and times of the intervention.

The website www.tutoreca.fr is updated regularly by SAS Tutoreca, publication manager. Likewise, the legal notices may be modified at any time: the user will be notified of these modifications and is invited to refer to them as often as possible in order to be aware of them.

3. Description of the services provided.

The website www.tutoreca.fr aims to provide information concerning the activities of the Tutoreca platform, which strives to provide on www.tutoreca.fr information that is as precise as possible.

4. Contractual limitations on technical data.

The site uses WordPress technology (www.wordpress.org). The use of languages such as php, javascript, jquery are used for the proper functioning of the site. Some functional cookies are necessary for the proper use of the site (WordPress Cookies). The website cannot be held responsible for material damages related to the use of the site. Furthermore, the user of the site agrees to access the site using recent equipment, free of viruses, and with a latest-generation, up-to-date browser. The site www.tutoreca.fr is hosted by a provider located within the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: no. 2016-679).

The objective is to provide a service that ensures the best accessibility rate. The host ensures continuity of service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods, particularly for maintenance purposes, to improve its infrastructure, in case of infrastructure failure, or if the Services generate traffic deemed abnormal.

www.tutoreca.fr and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines, or computer and telephony equipment, particularly related to network congestion preventing access to the server.

5. Intellectual property and counterfeiting.

SAS Tutoreca owns the intellectual property rights and holds the usage rights on all elements accessible on the website, including texts, images, graphics, logos, videos, icons, and sounds.

Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited, except with prior written authorization from SAS Tutoreca.

Any unauthorized use of the site or any of the elements it contains will be considered as constituting infringement and will be prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

6. Limitations of liability.

SAS Tutoreca cannot be held responsible for direct or indirect damage caused to the user’s equipment when accessing the website www.tutoreca.fr, resulting either from the use of equipment not meeting the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

SAS Tutoreca can also not be held responsible for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the site www.tutoreca.fr.

Interactive spaces (possibility to ask questions in the contact space) are available to users. SAS Tutoreca reserves the right to delete, without prior notice, any content posted in this space that would contravene applicable legislation in France, in particular the provisions relating to data protection. If necessary, SAS Tutoreca also reserves the right to hold the user civilly and/or criminally liable, especially in the case of racist, abusive, defamatory, or pornographic messages, regardless of the medium used (text, photography, etc.).

7. Personal data management.

7.1 MANAGEMENT OF PERSONAL DATA.

As the controller of the data it collects, www.tutoreca.fr undertakes to comply with the legal provisions in force. It is its responsibility to establish the purposes of its data processing, to provide its prospects and clients, based on their consent, with complete information on the processing of their personal data, and to maintain a register of processing activities that reflects reality. Whenever www.tutoreca.fr processes Personal Data, www.tutoreca.fr takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which www.tutoreca.fr processes them.

7.2 PURPOSE OF THE DATA COLLECTED.

www.tutoreca.fr may process all or part of the data:

  • to enable navigation on the Site and the management and traceability of services ordered by the user: connection and usage data of the Site, billing, order history, etc.
  • to prevent and combat computer fraud (spamming, hacking…): computer hardware used for browsing, IP address, password (hashed) to improve navigation on the Site: connection and usage data to conduct optional satisfaction surveys on www.tutoreca.fr
  • to carry out communication campaigns (sms, email): phone number, email address
    www.tutoreca.fr does not sell your personal data, which are therefore only used when necessary or for statistical and analysis purposes.

7.3 RIGHT OF ACCESS, RECTIFICATION AND OPPOSITION

In accordance with current European regulations, Users of www.tutoreca.fr have the following rights:

right of access (article 15 GDPR) and rectification (article 16 GDPR), updating, completeness of User data right to block or erase Users’ personal data (article 17 GDPR), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication, or storage is prohibited
right to withdraw consent at any time (article 13-2c GDPR)
right to limit the processing of User data (article 18 GDPR)
right to object to the processing of User data (article 21 GDPR)
right to data portability of the data Users have provided, when these data are subject to automated processing based on their consent or a contract (article 20 GDPR) right to define the fate of Users’ data after their death and to choose to whom www.tutoreca.fr should communicate (or not) their data to a third party previously designated by them.

As soon as www.tutoreca.fr becomes aware of the death of a User and in the absence of instructions from them, www.tutoreca.fr undertakes to destroy their data, unless their retention proves necessary for evidentiary purposes or to meet a legal obligation.
If the User wishes to know how www.tutoreca.fr uses their Personal Data, request to rectify them, or oppose their processing, the User may contact www.tutoreca.fr in writing at the following address: lea@tutoreca.fr

In this case, the User must specify the Personal Data they would like www.tutoreca.fr to correct, update, or delete, by identifying themselves precisely with a copy of an identity document (ID card or passport).
Requests for the deletion of Personal Data will be subject to the obligations imposed on www.tutoreca.fr by law, in particular with regard to document retention or archiving. Finally, Users of www.tutoreca.fr may lodge a complaint with the supervisory authorities, in particular with the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 NON-COMMUNICATION OF PERSONAL DATA

www.tutoreca.fr refrains from processing, hosting, or transferring the Information collected on its Clients to a country outside the European Union or recognized as “non-adequate” by the European Commission without prior information to the client. However, www.tutoreca.fr remains free to choose its technical and commercial subcontractors provided they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: no. 2016-679)